About
Take Your Business to the Next Level with BB Operate
We deliver managed and development services across your digital applications, Power Platform and RPA platforms.
Full Stack Development
Our team of highly skilled full stack developers specialise in designing, delivering and deploying custom built solutions. We combine strategic business insights to drive solutions, craft intuitive user experiences, and leverage the power of low-code technology for efficient and rapid application development
Enhancement and Optimisation
Unlock the full potential of your custom-built applications. Our experts analyse your existing apps, identify opportunities for refinement, and implement strategic enhancements to elevate performance, user experience, and overall functionality, ensuring your technology evolves in sync with your business growth.
Managed Delivery and Support
Our managed services elevate your business operations to new heights. With a dedicated focus on system optimisation, maintenance, and enhancements, we ensure that your technology ecosystem runs smoothly, allowing you to concentrate on your core business objectives with confidence.
Power Platform Development
Business Analysis
Light touch requirements analysis, focussing on requirement elicitation on four key areas of low code:
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Authentication and Security
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Data (source, destination and integrity)
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Performance Expectations
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Aligning with corporate application frameworks
UX/UI
Working with users and developers to design the most optimal application which minimises complex custom code. Ensuring low code/no code remains that way.
Development
Working with users and developers to design the most optimal application which minimises complex custom code. Ensuring low code/no code remains that way.
Enablement
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Operating Model
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Infrastructure Design
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Environment Establishment
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Health Checks
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Standards, Templates & Frameworks
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Training
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UiPath Licences
Build and Test
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Fixed Price & Estimate based Delivery
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Solution Design
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Automated Testing
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Code Reviews
Discovery and Assessment
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Automation Discovery
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Process & Task Mining
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Process Design
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Business Case Creation
Deploy
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CI/CD Pipeline
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BB Automation Governance
Service Catalogue
Enhancement and Optimisation
Often low code customer developed apps, need refactoring to align with more efficient methodologies and support characteristics. Our onshore developers apply best practice to review, health check and the optimise your applications before we onboard you.
Managed Services
Experience uninterrupted growth and efficiency as we take care of your technology infrastructure, ensuring stability, security, and scalability.
24/7 Global Support
Platform Alerts and Monitoring
Dataverse Maintenance
Citizen Developer Partnering
Offerings
Tools
Client Help Desk and Tools
Blackbook Microsoft Service Desk
Support Options
Break/Fix
Provision of enhancements and development
Monitor and optimise
Govern and educate
Support Models
Platinum
24/7 Support
Gold
7 Days Business Hour
Or Extended Hours
Silver
5 Days Business Hour
Bronze
Best Efforts
Service Level Agreements
Rebatable Credits
Onboarding Process
1
Review and Document
•Review existing automation
•Validate Documentation
•Confirm Documentation up to date
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2
Handover and Agree
•Agree on SLA for Process
•Communicate with stakeholders and owners
•Work with current team to shadow
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3
Support Live
•Support is live and 100% managed by Bb Operate
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4
Monitor
•Monitoring and dashboards provided to client.
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Our Clients
Trusted by leading companies to deliver success
