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Managed and Development Services

Specialising in low code, automation and full stack development with a focus on training, support and governance.


Take Your Business to the Next Level with BB Operate

We deliver managed and development services across your digital applications, Power Platform and RPA platforms.

Full Stack Development

Our team of highly skilled full stack developers specialise in designing, delivering and deploying custom built solutions. We combine strategic business insights to drive solutions, craft intuitive user experiences, and leverage the power of low-code technology for efficient and rapid application development

Enhancement and Optimisation

Unlock the full potential of your custom-built applications. Our experts analyse your existing apps, identify opportunities for refinement, and implement strategic enhancements to elevate performance, user experience, and overall functionality, ensuring your technology evolves in sync with your business growth.

Managed Delivery and Support

Our managed services elevate your business operations to new heights. With a dedicated focus on system optimisation, maintenance, and enhancements, we ensure that your technology ecosystem runs smoothly, allowing you to concentrate on your core business objectives with confidence.

Power Platform

Power Platform Development

Business Analysis

Light touch requirements analysis, focussing on requirement elicitation on four key areas of low code:

  • Authentication and Security

  • Data (source, destination and integrity)

  • Performance Expectations

  • Aligning with corporate application frameworks


Working with users and developers to design the most optimal application which minimises complex custom code. Ensuring low code/no code remains that way.


Working with users and developers to design the most optimal application which minimises complex custom code. Ensuring low code/no code remains that way.


  • Operating Model

  • Infrastructure Design

  • Environment Establishment

  • Health Checks

  • Standards, Templates & Frameworks

  • Training

  • UiPath Licences

Build and Test

  • Fixed Price & Estimate based Delivery

  • Solution Design

  • Automated Testing

  • Code Reviews

Discovery and Assessment

  • Automation Discovery

  • Process & Task Mining

  • Process Design

  • Business Case Creation


  • CI/CD Pipeline

  • BB Automation Governance

Service Catalogue 


Enhancement and Optimisation 

Often low code customer developed apps, need refactoring to align with more efficient methodologies and support characteristics. Our onshore developers apply best practice to review, health check and the optimise your applications before we onboard you.

Managed Services

Experience uninterrupted growth and efficiency as we take care of your technology infrastructure, ensuring stability, security, and scalability.

24/7 Global Support

Platform Alerts and Monitoring 

Dataverse Maintenance

Citizen Developer Partnering



Client Help Desk and Tools

Blackbook Microsoft Service Desk

Support Options


Provision of enhancements and development

Monitor and optimise

Govern and educate

Support Models


24/7 Support


7 Days Business Hour

Or Extended Hours


5 Days Business Hour


Best Efforts

Service Level Agreements

Rebatable Credits 

Onboarding Process


Review and Document

•Review existing automation

•Validate Documentation

•Confirm Documentation up to date

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Handover and Agree

Agree on SLA for Process

•Communicate with stakeholders and owners

•Work with current team to shadow

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Support Live

•Support is live and 100% managed by Bb Operate

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•Monitoring and dashboards provided to client.

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Our Clients

Trusted by leading companies to deliver success

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Azure and Power Platform Development

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