24/7 Global Support
Platform Alerts and Monitoring
Citizen Developer Partnering
Our Management Approach
We vigilantly monitor applications to detect and address issues before they impact your operations.
Our solutions grow with your needs, ensuring smooth scalability as your business expands.
We implement robust security protocols to safeguard your valuable data.
Our experts provide regular updates to keep your applications up-to-date.
Provision of enhancements and development
Monitor and optimise
Govern and educate
Client Help Desk and Tools
Blackbook Microsoft Service Desk
7 Days Business Hour
Or Extended Hours
5 Days Business Hour
Service Level Agreements
Review and Document
•Review existing automation
•Confirm Documentation up to date
Handover and Agree
•Agree on SLA for Process
•Communicate with stakeholders and owners
•Work with current team to shadow
•Support is live and 100% managed by Bb Operate
•Monitoring and dashboards provided to client.
Ready to take the next step?
Contact us to find out how we can assist you in optimising your operations and achieving your business goals through our comprehensive managed services tailored to your specific needs.