top of page

Managed Services

Experience uninterrupted growth and efficiency as we take care of your technology infrastructure, ensuring stability, security, and scalability.

Computer Chip Circuit

Features

24/7 Global Support

Platform Alerts and Monitoring 

Dataverse Maintenance

Citizen Developer Partnering

Products

Provide a general description of the items below and introduce the services you offer. Click on the text box to edit the content.

Power Platform

630px-New_Power_BI_Logo.svg.png
Power BI

I'm a paragraph. Click here to add your own text and edit me. It's easy.

Microsoft_Power_Apps_(2020).png
Power Apps

I'm a paragraph. Click here to add your own text and edit me. It's easy.

xuPlE1EJ_400x400.png
Power Automate

I'm a paragraph. Click here to add your own text and edit me. It's easy.

power-virtual-agents-colored-icon-512x489-iffvo4le.png
Power Virtual Agents

I'm a paragraph. Click here to add your own text and edit me. It's easy.

social-default-image-powerpages.png
Power Pages

I'm a paragraph. Click here to add your own text and edit me. It's easy.

Power Platform Capabilities

App Development
Automated Flows
Workflow Monitoring
Data Visualisation
Training and Support
App Management

UiPath

Support

Support Options

Break/Fix

Provision of enhancements and development

Monitor and optimise

Govern and educate

Tools

Client Help Desk and Tools

Blackbook Microsoft Service Desk

Support Models

Platinum

24/7 Support

Gold

7 Days Business Hour

Or Extended Hours

Silver

5 Days Business Hour

Bronze

Best Efforts

Service Level Agreements

Rebatable Credits 

Onboarding Process

1

Review and Document

•Review existing automation

•Validate Documentation

•Confirm Documentation up to date

View More

2

Handover and Agree

Agree on SLA for Process

•Communicate with stakeholders and owners

•Work with current team to shadow

View More

3

Support Live

•Support is live and 100% managed by Bb Operate

View More

4

Monitor

•Monitoring and dashboards provided to client.

View More

AdobeStock_610225078_Preview_edited.jpg

Ready to take the next step?

Contact us to find out how we can assist you in optimising your operations and achieving your business goals through our comprehensive managed services tailored to your specific needs.

bottom of page